At Querlon LLC (“querlon.com”), protecting your privacy is our commitment. This Privacy Policy explains how we collect, use, and secure your personal information when you browse our website or make a purchase. By using our site, you agree to the practices described in this policy.
Table of Contents
- What Information We Collect
- How We Use Your Information
- Information Sharing Practices
- Use of Cookies and Similar Technologies
- Data Protection Measures
- Your Rights Regarding Your Information
- Children’s Privacy
- Transfers of Information
- Updates to This Privacy Policy
- How to Contact Us
1. What Information We Collect
To provide a seamless experience, we collect specific details:
1.1 Personal Information
- Identity and Contact: Your name, email, phone number, and shipping address.
- Payment Details: Managed securely by our trusted payment processors.
- Purchase History: Orders, transaction amounts, and payment dates.
1.2 Technical Information
- Device Data: Information about your device, browser, IP address, and operating system.
- Usage Insights: Pages visited, time spent, and interactions with our website.
1.3 Tracking Technologies
- Cookies and Tracking Tools: Used to optimize site performance and analyze traffic.
1.4 Communication Records
- Customer Support: Records of your interactions with our support team.
- Marketing Preferences: Your consent settings for promotional emails.
2. How We Use Your Information
We utilize the collected information for:
- Order Fulfillment: Processing purchases and providing updates (refer to our Shipping Policy).
- Secure Transactions: Ensuring safe and efficient payment processing.
- Customer Assistance: Addressing inquiries and support requests.
- Personalized Shopping: Recommending relevant products and offers.
- Marketing & Updates: Sending promotional content if you opt-in (see our Terms and Conditions).
- Site Optimization: Improving website functionality based on user activity.
- Legal Compliance: Meeting regulatory obligations.
3. Information Sharing Practices
Your data is handled with care. It may be shared in these situations:
- Service Providers: Partners handling payment processing, order fulfillment, and website support.
- Legal Requirements: If disclosure is required by law or to protect Querlon LLC and its customers.
- Business Changes: In case of mergers, acquisitions, or company restructuring.
4. Use of Cookies and Similar Technologies
Cookies improve site functionality and your browsing experience:
- Essential Cookies: Enable basic functions like cart management.
- Analytical Cookies: Help us improve performance.
- Advertising Cookies: Personalize ads based on browsing habits.
You can control cookie settings through your browser, but disabling them may affect site features.
5. Data Protection Measures
We prioritize your data security through:
- Encryption: Secure technology to protect sensitive details.
- Payment Security: Transactions processed through PCI-compliant services.
- Limited Access: Only authorized personnel can handle your data.
6. Your Rights Regarding Your Information
You have the right to:
- Access & Correction: Request a copy of your data or correct inaccuracies.
- Data Portability: Receive your information in a portable format.
- Deletion Requests: Request data removal unless legally required for retention.
- Opt-Out: Unsubscribe from marketing emails at any time.
For more details, visit our Contact Us page.
7. Children’s Privacy
Our services are not for users under 13. We do not knowingly collect their data. If discovered, such information is promptly deleted.
8. Transfers of Information
Querlon LLC operates in the United States. By using our services, you consent to your data being stored and processed in the U.S.
9. Updates to This Privacy Policy
We may update this policy periodically to reflect legal or operational changes. Any significant modifications will be highlighted here.
10. How to Contact Us
If you have any questions regarding this policy, please reach out to us:
Email: support@querlon.com
Phone: +1 407-343-3824
Address: 2302 E Semoran Blvd, Apopka, FL 32703, USA
Business Hours: Monday to Friday, 8:00 AM to 5:00 PM