These Terms & Conditions (“Terms”) govern your access to and use of the website querlon.com (the “Site”) and any related services provided by QUERLON LLC (“we,” “us,” or “our”). By using our Site, you agree to abide by these Terms. If you do not accept these Terms in full, please refrain from using our Site or services.
Table of Contents
Definitions
Account Registration
Products and Pricing
Orders and Payments
Shipping and Delivery
Returns and Refunds
Intellectual Property
User Content
Prohibited Activities
Privacy and Data Protection
Disclaimer of Warranties
Limitation of Liability
Indemnification
Governing Law and Dispute Resolution
Changes to These Terms
Termination
Severability
Entire Agreement
Contact Information
Additional Policies
Google Merchant Center Compliance
WooCommerce Integration
Definitions
“Content” includes all text, images, videos, and interactive elements available on the Site. “User Content” refers to any material submitted by users, such as reviews and comments. “Intellectual Property Rights” cover all legal protections related to copyrights, trademarks, and patents.
Account Registration
To access certain Site features and make purchases, users must create an account. You agree to provide accurate information and keep it updated. You are responsible for maintaining account security. Any unauthorized account use should be reported to support@querlon.com immediately. We may deny or terminate accounts at our discretion.
Products and Pricing
We strive for accuracy in product descriptions and pricing, but errors may occur. We reserve the right to correct mistakes without notice. All prices are in U.S. dollars and subject to change. Product availability may vary, and safety guidelines must be followed by the customer.
Orders and Payments
We reserve the right to accept or reject any order. Payments are accepted via major credit cards and PayPal, and transactions are encrypted for security. Once an order is placed, the total amount, including taxes and shipping fees, will be charged.
Shipping and Delivery
We provide multiple shipping options, with costs calculated at checkout. Free shipping is available within the continental U.S. Orders typically ship within 1-2 business days, with delivery in 4-7 business days. Tracking details are provided upon shipment. For details, visit our Shipping Policy.
Returns and Refunds
We offer a 30-day return policy. Items must be unused, in original packaging, and include proof of purchase. Damaged or defective items must be reported within 48 hours of receipt. To request a return, contact support@querlon.com with your order number and reason. See our Return and Refund Policy for more information.
Intellectual Property
All Site content is owned by QUERLON LLC and protected by copyright and trademark laws. Users may access the Site for personal use but may not copy, distribute, or modify its content without written permission.
User Content
By submitting content, such as reviews or comments, you grant us the right to use and distribute it as necessary. You are responsible for ensuring your content does not violate laws or infringe on others’ rights.
Prohibited Activities
Users may not engage in activities that disrupt the Site, including transmitting harmful content, attempting unauthorized access, or impersonating others. Violation of these terms may result in account termination or legal action.
Privacy and Data Protection
Your use of the Site is governed by our Privacy Policy, which explains how we collect and use your information. By using our Site, you consent to our privacy practices.
Disclaimer of Warranties
The Site and its content are provided “as is” without warranties of any kind. We do not guarantee error-free operation or uninterrupted access to the Site.
Limitation of Liability
We are not responsible for damages arising from the use or inability to use the Site, including data loss or device damage. Our liability is limited to the amount paid for purchased products.
Indemnification
You agree to indemnify QUERLON LLC and its representatives against any claims resulting from your use of the Site or violation of these Terms.
Governing Law and Dispute Resolution
These Terms are governed by the laws of Florida, USA. Any disputes will be resolved through binding arbitration in Apopka, Florida.
Changes to These Terms
We may modify these Terms at any time. Updated Terms will be posted on this page, and continued use of the Site indicates acceptance.
Termination
We reserve the right to suspend or terminate user access at any time for violations of these Terms.
Severability
If any provision of these Terms is found to be unenforceable, the remaining sections will remain valid.
Entire Agreement
These Terms represent the complete agreement between you and QUERLON LLC regarding the Site.
Contact Information
Email: support@querlon.com
Phone: +1 407-343-3824
Address: 2302 E Semoran Blvd, Apopka, FL 32703, USA
Additional Policies
See our Shipping Policy, Return and Refund Policy, and Privacy Policy for further details.
Google Merchant Center Compliance
We comply with Google Merchant Center policies to ensure accurate product listings and pricing.
WooCommerce Integration
We use WooCommerce for order management. Contact customer support for assistance with order issues.